As a professional in your industry you provide services and/or advice to clients.  You are great at what you do, but mistakes can happen either as an error or an omission, and if one costs your client financially you could be looking at a lawsuit. This is where Professional Liability Insurance comes in to play.  Professional liability, sometimes called Errors & Omissions (E&O) insurance helps protect you and your company against a claim that professional services or advice you provided caused a client financial harm due to mistakes on your business’s part. A mistake can either be an error, an omission, and/or a failure to perform some service.

For example, a tax accountant could have a claim that they made a mistake on a form or calculation, that they failed to advise/include a form in the needed paperwork, or that they failed to submit the paperwork to the proper authorities.  Each of these claims would fall under their Professional Liability policy.

Coverage Questions

Who needs it?

There are a wide range of businesses that need Professional Liability Insurance.  Certain States may even require specific professional industries to carry it.  Other times, clients can mandate that a business have coverage before contracting them to do work. Even if these situations don’t apply, if you provide a professional service or offer clients professional advice having Professional Liability insurance is a smart move. 

What does it do?

Professional liability insurance helps cover common claims including negligence, misrepresentation, violation of good faith and fair dealing, and inaccurate advice. Depending on the terms, a professional liability insurance policy may also help cover privacy violations.

What does it cost?

The cost of Professional Liability Insurance varies from business to business depending on a number of factors.  There is no one size fits most solution.

Here are some factors that may come into play:

Revenue: The more revenue a business earns, the higher the risk of lawsuit.

Location: Different states can have different minimum coverage laws

Number of Employees: The more employees a company has the higher the risk.

Industry: Depending on your industry the repercussions of mistakes or omissions can vary greatly. 

Claims History: If you’ve had a claim in the past your rates are likely to be higher.


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Craig Concklin

Craig Concklin


Craig Concklin, CIC, a graduate of Denver University and an esteemed insurance professional since 1981 became an owner of Concklin Insurance Agency in 1993. With vision and forward thinking, Craig Concklin has tripled its sales to $22 million. The firm’s sustained investment in state-of-the-art computer systems, integrated accounting and marketing programs, and creation of national insurance programs for various industry groups has made Concklin an industry leader. Craig’s knowledge and stellar reputation in the insurance industry continues to benefit his clients and enhance the presence of Conklin Insurance in the marketplace. He is currently a Pekin Insurance Board Member.


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Michael Mormando

Insurance Agent

Michael, originally from New York and a graduate of the University of Denver, enjoyed a long tenure in the hospitality industry as a restaurant owner/operator, prior to joining Concklin Insurance. Michael gained a unique perspective of understanding and appreciating the ongoing difficulties in what today’s economic environment brings to everyday business people. Starting his insurance career, Michael felt his natural customer service talents would work best assisting business owners in managing their insurance programs effectively to ensure proper coverages and very competitive premiums available through Concklin Insurance.


Jackie Shipman-1

Jackie Shipman

Insurance Agent

After obtaining a degree in Marketing & Management from Grand Valley State University, Jackie spent two years working for a private investment company in Ann Arbor, Michigan, and an additional five years as CEO for one of the fund’s portfolio companies. Jackie leverages her experience running a small business in the Food & Beverage space and growing up around fast-casual food franchise concepts to provide clients with a thoughtful approach to ensuring accurate coverages are in place when it matters most.



Michael O'Donnell

Insurance Agent

Michael O’Donnell joined the Insurance Industry after graduating from Eastern Illinois University with a Finance Degree in 1992 and became a producer at Concklin Insurance Agency in 1995.  Mike specializes in insuring restaurant and Franchise business and has worked with franchisors to establish proper insurance requirements are established for their franchisees. He takes a hands-on approach to insurance and understands his clients’ diverse needs. Mike provides the caring expertise required to review and customize an insurance program that provides his clients with excellent coverage while balancing budgetary concerns.


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The right insurance for your unique needs

Concklin Insurance Agency is committed to providing competitive and consistent insurance at an affordable rate. We believe in offering the right coverage for your unique needs and represent carefully selected, financially sound, and reputable A+ rated Insurance companies.

Our goal is to reduce gaps in coverage, reduce costs through loss mitigation and risk management, and reduce stress by hiring well-trained, experienced insurance professionals.